Our Associates

Samantha Sowards
Manager of Curriculum Development and Senior Trainer

Manager of Curriculum Development and Senior Trainer Samantha Sowards has been a part of the NMA team since 2008. She oversees publications from concept and creation through the ongoing revision process, including NMA Master Booksmodel policiescourse books, and handbooksShe recently co-designed the newest NMA class, Developing and Managing Project-Based Vouchers, and has recently written for the NMA blog about the basics of PBV.
Cara Gillette
Senior Consultant

NMA senior trainer and consultant Cara Gillette trains, consults, and provides technical assistance nationwide in fair housing, public housing, hearings, supervision and management, and governing boards. She trains PHAS and SEMAP at Rutgers University, facilitates board retreats, and is a senior curriculum developer and policy writer. Prior to joining NMA, Cara served at the San Diego Housing Commission, administering its public housing and Section 8 waiting lists, serving as hearing officer, managing public housing, and overseeing resident economic development programs. She has recently written for the NMA blog about blended occupancy projects and sequestration in the public housing program.
Gail Gillispie
Senior Trainer

Gail Gillispie brings to her position as NMA senior trainer extensive knowledge of federally subsidized housing programs and more than 15 years of experience in property management and development. Her knowledge and experience are complemented by a keen aptitude for analysis, an informed perspective on housing issues, a vivacious personality, and superb communication and presentation skills.

Gail trains nationally in both the public housing and housing choice voucher programs. Prior to joining Nan McKay and Associates, she was program coordinator at Knoxville's Community Development Corporation. She managed the development, administration, operation, and execution of the housing choice voucher and moderate rehabilitation programs. She holds a B.S. degree in Organizational Management.
Cydney K. Jones
Senior Consultant

As a senior trainer and consultant, Cydney has trained, worked and consulted at public housing authorities nationwide. She recently served as Director of Program Management for the NMA Chicago engagement where she managed NMA's contract portfolio. Ms. Jones is an expert in providing a broad range of technical assistance, management training, and on-site expertise for low income housing programs. With an exceptional knowledge of HUD regulations, she has extensive experience providing consulting services to real estate developers and owners of subsidized properties and tax credit grantees.

Ms. Jones previously served as the HCV Operations Manager for the Los Angeles County Housing Authority, where she oversaw the recertification process of over 21,000 Housing Choice Voucher participants. Her background includes 11 years as President and CEO of CKJ Consulting, a sole proprietorship. She also directed the District of Columbia Housing Authority’s voucher program, where she was responsible for policy development, external community relations, and directly managing a staff of 48 team members responsible for than 9,000 Section 8 subsidies.

She holds a bachelor’s degree from Howard University and is pursuing her master’s degree in Public Administration.

Terry Provance
Senior Trainer

Terry Provance has been a trainer and consultant at Nan McKay and Associates since 1999. He specializes in the public housing program and is responsible for writing and keeping staff updated on asset management materials. He recently took the lead role in creating and developing NMA’s new PH Occupancy Tracking Tool, which can be used by any rental development, whether or not it’s HUD-assisted, including mixed finance and LIHTC properties. Terry recently wrote a series of posts on the NMA blog about achieving maximum occupancy.
Teri Robertson
Senior Consultant

NMA senior consultant Teri Robertson is nationally recognized as a leading expert in HCV/Section 8 and public housing. She has written for the NMA blog about HCV administrative fees, how to maximize your agency’s performance rating, and working with sequestration in the HCV program.
Annie Stevenson
Senior Trainer

With over 20 years of experience in welfare and public housing, Annie Stevenson shares her expertise in many ways at NMA, serving as a trainer to thousands of housing authority staff every year; as a technical researcher who analyzes and deciphers new HUD regulations; and as a technical writer, contributing to NMA Master Books, seminars, and model policies. She recently spearheaded a complete overhaul of the NMA Model Administrative Plan and the NMA Model ACOP for the 2013 revision.
Nathan Paufve
Senior Consultant

Nathan Paufve has been working in the affordable housing industry since 2004. He has extensive operational experience in the HCV program, in particular with the Chicago Housing Authority. Since January 2011 he has overseen a team of seven housing specialists who have a caseload of 1,500 participants in the FSS program, 300 in homeownership, and 750 Moving-to-Work participants. He is regularly involved in working alongside Nan McKay & Associates executive management, focusing on creating efficiencies in the HCV program and offering high-quality customer service. Prior to joining NMA, Nathan worked in many capacities at the Chicago Housing Authority, including new admissions where he was responsible for voucher utilization. He also served as an Internal Auditor for PBCA operations in multiple states nationwide. Nathan’s experience has also included developing OIG responses, overseeing a document management team, and strategic planning related to Mod-Rehab, Project-Based and HCV programs in Chicago. Nathan also has worked with nonprofit organizations and provided policy research on affordable housing programs. Nathan received his BA, Sociology: Urban Studies and Policy from North Central College (Naperville, IL), and his Master’s in Public Policy from the University of Chicago, Irving B. Harris Graduate School of Public Policy Studies.

Rhonda Brown
Senior Associate Trainer

NMA senior trainer Rhonda Brown, an attorney, has served as a hearing officer for nearly a decade. In addition to handling both HCV and public housing hearings for PHAs in western Washington State, she is also a full-time administrative review judge for a state agency, where she has been hearing appeals and writing decisions for over 20 years.

Ms. Brown, who currently teaches the NMA Hearing Officer Workshop, was also part of the team that developed the workshop. She recently shared her advice for how to be an effective hearing officer on the NMA blog.

Gene Capoccia
Senior Associate Trainer
Gene Capoccia has been a national trainer and consultant for NMA since 1996. Mr. Capoccia has thirty-five years of experience as a housing professional, 29 years of which he served as an executive director. Currently, Mr. Capoccia is the Executive Director of the Leominster Housing Authority, where he as instituted a number of innovative and entrepreneurial initiatives, including regionalization of several housing agencies under the umbrella of the larger authority and the formation of a nonprofit housing corporation as the means to develop new affordable housing in the community. For NMA, Mr. Capoccia provides training for housing quality standards and procurement. His experience also includes the development of close to 1,000 units of affordable housing, overseeing millions of dollars in public housing modernization, turning around a large financially troubled PHA, establishing a new public housing agency, and serving as a real estate acquisitions specialist for a private sector real estate development company. Mr. Capoccia is a certified PHM, and holds a B.A. in Sociology and an M.A. in Urban Studies.
Sammie Szabo
Senior Associate Consultant

Sammie Szabo joined NMA in January 2009 after retiring from a 36-year career in the public housing industry. She served as the executive director of a medium sized PHA administering public housing, capital funds, FSS, resident initiatives as well as a certificate and housing voucher programs. Sammie also served as the housing authority's elected PHAS hearing representative for the HUD LA Field Office, as well as the board of directors of several affordable housing organizations.
Patti Zatarian-Menard
Senior Associate Consultant

In her capacity with the San Diego Housing Commission, NMA senior associate consultant Patti Zatarian-Menard designed, developed, and implemented one of the nation’s largest and most successful family self-sufficiency programs. For the past two decades, she has worked with Nan McKay and Associates conducting training seminars nationally and undertaking consulting assignments on federally subsidized housing. You can read her five tips for maintaining a successful FSS program on the NMA blog.
Frank Tulp Associate Trainer

Frank Tulp has worked in the housing industry for over 13 years and has conducted over 75,000 HQS inspections in various counties. In addition, he is a licensed REAC inspector and also holds a valid appraiser license. Frank provides rent reasonableness comparable data nationwide to various housing authorities as well as GoSection8.com. He trains HQS and UPCS inspection protocol as well as rent reasonableness for GoSection8.com through NMA. Frank has a background working for general contractors and has completed numerous independent remodels.

Mr. Tulp has a B.A. in Speech Communications with a minor in General Business from the University of Arizona. In addition, he holds a Commercial Pilot Certificate in addition to a Flight Instructor rating.
Daryle Ensley Consultant and Trainer

Ms. Daryle Ensley is a consultant and trainer with NMA. She is a motivated selfstarted with an aptitude for learning new skills quickly and welcoming all challenges. Ms. Ensley is knowledgeable in a variety of areas of the affordable housing program, including HUD regulations, Housing Choice Voucher, and quality control. She is a certified trainer for NMA who also provides consulting and technical assistance services nationwide. Ms. Ensley’s current position requires extensive analyzing, problem-solving, and coordinating skills to ensure agencies receive the highest level of service in accordance with HUD regulations. 

Carrol Vaughan,
Contract Consultant

With over 30 years of experience in the affordable housing industry, Carrol Vaughan ensures that Nan McKay & Associates continues to provide the highest quality support to the nation’s housing agencies. Prior to joining NMA, Carrol served as executive vice president and COO with the San Diego Housing Commission, where she was responsible for all housing programs, real estate development, workforce and economic initiatives, housing finance, and homeownership programs, as well as operation functions, organizational development and training, and information technology. Carrol was formerly with NMA from 1996 to 1999, and before that served in leadership roles with housing agencies in North Carolina and Kentucky. Read more on the NMA blog
Janice Stewart  
Jay Ortenzo
Specializing in real property services, Jay Ortenzo has been a technical trainer and consultant with Nan McKay and Associates for more than 20 years. With nearly four decades of housing experience in both public and private sectors, he develops technical training manuals and materials relating to federally subsidized programs on housing inspection, maintenance, and modernization. 
Adam Ensalaco 

 NMA trainer Adam Ensalaco specializes in making rent calculation easier to understand and clearing up common misconceptions about the process. He has been a part of the NMA team for three years. Adam has previous experience in the affordable housing industry working to house people with disabilities and training housing authorities on reasonable accommodations.
Sharon Cossey
Ms. Sharon H. Cossey started her career in the affordable housing industry in 1970. After graduating from the University of California at Berkeley, Ms. Cossey began developing her career in the field of social services through the development of special programs and research. Following her work in social services her career began to take shape when she entered the affordable housing industry. From the onset, Ms. Cossey took best practice methods and integrated them into the public sector housing industry.

Throughout the last four decades Ms. Cossey has held director level positions with private sector consulting firms and public housing authorities. Her impressive record includes tenures at the Chicago Housing Authority, the John Stewart Company, Oakland Housing Authority and the Berkeley Housing Authority. In each one of these organizations Ms. Cossey provided solutions that made a difference in the lives of people living in assisted housing. Ms. Cossey’s approaches weigh the impacts on the general community, budgetary constraints and long-term growth.
Renee' McTyeire  
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