Management Team



As president and CAO of Nan McKay & Associates, Nan McKay leads a corporation that has specialized in providing organizational development, consulting, and training to both public and private federally subsidized housing sectors since 1980. In this role, Nan oversees and has ultimate responsibility for the operations of the company. Her expertise lies in the improvement of efficiency and quality of individual performance, and her hands-on work with PHAs and HUD gives her extensive insight into the challenges and issues relating to subsidized housing programs. As a former executive director of an award-winning PHA, Nan understands agency challenges and knows how to streamline and improve PHA performance. She has published 22 books, primarily on the subsidized housing industry, and written numerous course books.


John McKay has been with Nan McKay & Associates since 1998, and has served as CEO of the company since 2007. Prior to this, he was NMA's vice president of operations, creating the new consulting and technology services departments. He brings his knowledge of housing regulations and industry best practices into his role as project executive on many of NMA’s contracts with large housing authority clients and HUD. He is a Malcolm Baldrige Performance Excellence Senior Examiner (under NIST) and has assessed, analyzed, and provided feedback to some of the nation's most well-run private and public organizations.


In his role as NMA's vice president of finance, Ray Adair directs the accounting, financial management, risk management, investments, and retirement programs of the company. In his role as senior associate, he directs the financial and accounting services that NMA provides to clients. Ray has a wide range of experience in finance and accounting, both with private companies and government entities, and is considered one of the affordable housing industry's leading experts in the areas of financial management and accounting for HUD programs. He has been with Nan McKay & Associates for more than three decades and has trained hundreds of housing authority staff, executives, and commissioners and conducted fiscal, accounting, and policy reviews for housing authorities across the country.


Dorian Jenkins is a dynamic and energetic leader with more than three decades of low-income housing experience. As vice president of program management for NMA, his team currently administers approximately 40,000 HCV contracts nationwide, successfully managing their programs while incorporating a customer-focused culture within each agency. Under Dorian's leadership, the program management division has positioned NMA to be at the forefront of program management, staff augmentation, and performance management in the affordable housing industry.


Sheryl Putnam is a highly motivated, results-focused leader with nearly three decades of professional experience in federal housing programs. As director of professional development, she spearheads the development of new NMA certification seminars. Prior to joining Nan McKay & Associates in 2011, she managed the compliance department for a state housing finance agency, providing compliance oversight activities for the LIHTC, PBRA, and HOME programs.


Sarah Quinn has been with Nan McKay and Associates since 2004. As director of operations, she oversees all internal operational functions, including marketing, event coordination, and desktop publishing. She is also responsible for several client management projects and works closely with the team at NMA Inspections (NMAI). In addition, she actively participates in all management-level strategy and planning meetings, carrying long-term strategies down to the department level by implementing the use of department scorecards and individual action plans. She has participated as an examiner for the California Council for Excellence, which helps California's private and public sector organizations achieve world-class results through the principles and criteria of the Malcolm Baldrige Award for Performance Excellence.


Andrew Denicola has more than ten years of broad experience, including efficiency consulting, document and records management, and quality control and program integrity. Since joining NMA, his work has included extensive file reviews, admin plan and ACOP consulting, setting up and helping run quality control (QC) departments, evaluating policies and procedures, assessing departments and agencies, and developing recommendation plans. His background also includes experience in the public housing program, HCV program, and Disaster Housing Assistance Program (DHAP). He currently heads NMA's sales department, leveraging his affordable housing expertise to help agencies determine what they might need in order to be more successful.


Chad Coalier has been with Nan McKay & Associates since 2005 and currently manages technology and creative operations for the company. He has worked on a wide variety of software engineering and architecture, technology consulting, strategy, and organizational development initiatives for over 15 years. He previously ran his own consulting practice that serviced various Fortune 1000 clients and has worked in the training, education, financial services, and management consulting industries.


Catherine's experience includes working with Deloitte & Touche as well as the Palm Desert Housing & Redevelopment Agency. In her tenure with the City of Palm Desert, Palm Desert Redevelopment Agency, and Palm Desert Housing Authority, she managed the full lifecycle project development of multiple five-year strategic plans, housing elements, and several other assessments for planning purposes. Catherine brings significant expertise in a number of areas that NMA is expanding into as well as fresh, new ideas. She has the unique qualifications of having worked in a management capacity in both the public and private sectors. Catherine’s public service encompasses over eleven years in municipal government, in both the housing and redevelopment fields.


Michele is a strong leader with more than two decades of housing experience in the areas of HCV operations, inspections, public housing, project-based programs, state housing operations, management, and compliance. Her strong work ethic and experience make her an integral leader of NMA's program management transition teams, where she provides high level management for their HCV programs. She is also instrumental in the development of NMA's policies and procedures for our HCV engagements. Michele holds Public Housing Manager, Public Housing Administrator, and Housing Choice Voucher Executive Management certifications. She is an active member of several industry organizations, including NAHRO and NLHA.


In his current role as HCV program director, NMA's Steven Rosario oversees the operations of Miami-Dade County's housing choice voucher program. He previously served as director of some of the largest voucher programs in the nation, administering more than 45,000 vouchers in Chicago and San Francisco. With extensive experience in program and project designs, Steven is a fiscally conscious and goal-driven leader who has earned a reputation for building and leading strong and collaborative team efforts.


Having worked in the low-income affordable housing industry for over twenty years, Tamela Shanks-Royston currently oversees NMA's program management engagements. Her experience includes leadership positions as director of housing operations, HCV director, program management analyst, special programs manager, and public housing manager. She is proficient in her knowledge of rules and regulations, reporting, and the application of a wide variety of HUD programs, including housing choice voucher (both tenant and project-based), project-based contract administration, family self-sufficiency, mainstream (NED), HUD-VASH, and public housing. Tamela is also experienced in compliance, development, implementation, and interpretation of program policy.


With more than 20 years of experience providing HQS inspection services, Michael Petragallo and his team have successfully completed more than 1.5 million HQS, UPCS, and rehabilitation inspections for dozens of agencies across the nation. He has been certified as an inspector/trainer in both HQS and UPCS, in addition to being REAC-certified by the U.S. Department of Housing and Urban Development (HUD).


As project manager and property inspector for NMA Inspections, Deb Ward is responsible for ensuring regulation compliance in regards to HUD and Section 8 housing guidelines. Specializing in HQS, UPCS, and pre-REAC inspections, Deb leverages over 10 years of experience in the affordable housing industry and is a recognized certified HQS inspector and certified UPCS inspector. In addition to her responsibility for ensuring compliance, she also provides administrative support for NMA Inspections.
Contact Us

1810 Gillespie Way, Suite 202 
El Cajon, CA 92020
Phone: 800-783-3100
Fax: 619-258-5791
Email: sales@nanmckay.com



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