Self-Sufficiency Service Coordination


Provide self-sufficiency staff with the tools to understand just what it takes to assist a family in moving to economic and housing stability. This 3-day training can teach you the FSS basics, including a variety of topics such as essential steps in case management, key housing and economic self-sufficiency strategies, community collaboration, problem solving, crisis management, resources and referrals, creative FSS and ROSS programs, program assessment, and case studies.


Upon completion of Self-Sufficiency Service Coordination, you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a family self-sufficiency program.

Day One

  • Define self-sufficiency and determine the self-sufficiency standard in your community
  • Describe and apply the phases, stages, and steps in case management
  • Evaluate participant, program, and community needs
  • Recognize the role of case management in a broad range of disciplines

Day Two

  • Describe the role of planning in case management
  • Identify the purpose and elements of assessing strengths and needs
  • Identify and coordinate resources and referrals
  • Recognize how to monitor progress toward goals

Day Three

  • Practice active listening and other participant-centered techniques
  • Recognize how to assess and respond to a crisis
  • Recognize the mandate of the self-sufficiency programs to coordinate with local resources
  • Evaluate and apply best practices design of a self-sufficiency program

SEMINAR #101-037

View the agenda for in-person classes
View the agenda for live web trainings

METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, course books, worksheets, and Q&A

LENGTH: Three days

AUDIENCE: FSS and ROSS coordinators, FSS and ROSS managers, FSS and ROSS case managers, and supervisors of these staff

PROGRAM LEVEL: Intermediate

PREREQUISITES: Basic knowledge of the FSS program


EXAM: The certification exam is available for $150. Select the exam during checkout or click here to view a list of certification exams. Please note this class does not offer an in-class exam. An online exam option is available.

CREDITS: CPE units = 24, CEU units w/ exam = 2.1

REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below to order online.

Contact Us

1810 Gillespie Way, Suite 202 
El Cajon, CA 92020
Phone: 800-783-3100
Fax: 619-258-5791
Email: sales@nanmckay.com

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