Resident Opportunity and Self-Sufficiency (ROSS)


Provide Resident Opportunity and Self-Sufficiency (ROSS) staff and managers with the tools to understand just what it takes to assist a family in moving to economic stability or helping elderly persons and persons with disabilities to maintain their housing assistance as long as needed. This 2-day training can teach you the ROSS basics, including a variety of topics such as essential steps in creating ROSS policies, coordinating with housing management, making ROSS cost effective for the PHA, key self-sufficiency strategies, community collaboration, resources and referrals, creative FSS programs, program assessment, and case studies.

Please note: While HUD stated that they don’t endorse this training, they cannot endorse any particular training. If you have any questions or concerns, please contact us.


Upon completion of Resident Opportunity and Self-Sufficiency, you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a ROSS program.

Day One

  • Know key steps in starting a ROSS program
  • Identify essential behaviors necessary to establish trust within the PHA, with residents in housing, and with service partners in their community
  • Develop a basic action plan for starting a new or current ROSS program
  • Evaluate housing authority, ROSS program, and community needs
  • Map their current and future network within the PHA, the resident groups, and their community
  • Form future ROSS support groups for feedback, best practices, and technical assistance

Day Two

  • Understand critical stages of collaboration and team building that lead to effective partnerships
  • Describe community service provider networks
  • Identify and coordinate resources and referrals
  • Understand basic details needed to track and report to the PHA and HUD on their service activities and outcomes
  • Describe best practices in ROSS program evaluation and cost containment

SEMINAR #101-016

AGENDA: View the agenda

Resident Opportunity and Self-Sufficiency Power Point Booklet, NMA pen, pencil, and bag

A group-live seminar featuring PowerPoint, case studies, group discussion, class materials (Power Point booklet,) brainstorming, and Q & A. Intermediate program level. Prerequisites: Basic knowledge of the ROSS program. Advanced Preparation: None

Two days

ROSS Coordinators, ROSS case managers, FSS coordinators, Resident Services Coordinators, Resident Services managers, and supervisors of these staff


CPE units = 17.5

Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below to order online.

Contact Us

1810 Gillespie Way, Suite 202 
El Cajon, CA 92020
Phone: 800-783-3100
Fax: 619-258-5791

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