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Hearing Officer


When you’re considering outsourcing staff, the hearing officer is a logical place to start, since impartiality is a key requirement for a hearing officer. Other critical qualities of a hearing officer include fairness, diligence, and a reputation for ethical behavior. Fortunately, those words also describe NMA’s skilled and experienced staff.

Our team will conduct and administer the hearing process for your PHA in the manner that’s most convenient for you, whether that means onsite at your agency, or via conference call. We’ll take the burden off your hands: calling the meeting to order, making introductions, explaining the hearing procedure, explaining the family’s rights and the basis for decision (standard of proof), and issuing a written decision within 48 hours.

Most importantly, we’ll leverage our breadth of knowledge to follow the methods described and afforded by HUD regulations and your PHA’s administrative guidelines, ensuring that your housing authority remains in compliance despite staff cutbacks.


To learn more about outsourcing your hearing officer staff, 



Or, give us a call at 800.783.3100, or email sales@nanmckay.com.

Stay updated on the latest hearing officer news and recommendations by following the #hearingofficer tag on our blog. You might also be interested in these recent posts:

How to be an effective hearing officer: Part I

How to be an effective hearing officer: Part II

Meet the NMA team: Rhonda Brown