Skip Navigation Links
Professional Services
Program Management
Training & Products
About Us

Click here to contact us and or subscribe to our emails:
Read the NMA Blog: click here.

Self-Sufficiency Service Coordination 

PURPOSE: Provide self-sufficiency staff with the tools to understand just what it takes to assist a family in moving to economic stability. This 3-day training can teach you the FSS basics, including a variety of topics such as essential steps in case management, key self-sufficiency strategies, community collaboration, problem solving, crisis management, resources and referrals, creative FSS programs, program assessment, and case studies.

LEARNING OUTCOMES: Upon completion of Self-Sufficiency Service Coordination, you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a family self-sufficiency program.

Day One
  • Define self-sufficiency and determine the self-sufficiency standard in your community
  • Describe and apply the phases, stages, and steps in case management
  • Evaluate participant, program, and community needs
  • Recognize the role of case management in a broad range of disciplines

Day Two

  • Describe the role of planning in case management
  • Identify the purpose and elements of assessing strengths and needs
  • Identify and coordinate resources and referrals
  • Recognize how to monitor progress toward goals
Day Three
  • Practice active listening and other participant-centered techniques
  • Recognize how to assess and respond to a crisis
  • Recognize the mandate of the self-sufficiency programs to coordinate with local resources
  • Evaluate and apply best practices design of a self-sufficiency program

    SEMINAR #: 101-037
    AGENDA: View the agenda
    MATERIALS: Self-Sufficiency Service Coordination Course Book, Strength Deployment Inventory, SS Case Management Practicum Quiz, NMA pen, pencil, calculator, and bag
    METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, class materials (workbook, course book or master book), brainstorming, and Q & A.
    Intermediate program level. Prerequisites: Basic knowledge of the FSS program. Advanced Preparation: None
    LENGTH: Three days
    AUDIENCE: FSS coordinators, FSS managers, SS case managers, and supervisors of these staff
    EXAM: The certification exam is available for $150. Select the exam during checkout or click here to view a list of certification exams available. *Please note that this class only offers an online exam. 
    CREDITS: CPE units w/ exam = 24 CEU units w/ exam = 2.1
    No prerequisites or advanced preparation required for this course
    REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below.

    PRODUCT More Info
    Self-Sufficiency Service Coordination - June 2-4 - Charlotte, NC More Information