Teri Robertson
Senior Consultant
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Ms. Teri Robertson has worked for over nine years with NMA in various managerial positions and as a Senior Trainer conducting seminars nationally on both housing choice voucher and public housing regulations. Not only is she a significant contributor to the development of technical manuals and materials relating to federally subsidized housing, but Ms. Robertson has also authored new publications, seminars, and products for Nan McKay and Associates.
Ms. Robertson has also been heavily involved in the development and delivery of the materials used in NMA’s contract with HUD Headquarters to provide training to PHAs across the country at the 2004 RHIIP Summits. Ms. Robertson is nationally recognized as a leading expert in HCV and public housing rent calculation, including HUD RIM review requirements.
Prior to joining the Nan McKay and Associates team, Ms. Robertson served as liaison in a housing authority’s dealings with a software vendor, working on building a customized housing software program that incorporated scanning and indexing documents and optical character recognition (OCR) features. |
Bill Caltabiano
Senior Consultant
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Bill Caltabiano has been a senior technical writer, consultant, and trainer with Nan McKay and Associates for over 20 years. Considered one of the premier housing trainers in the United States, he has trained thousands of housing professionals, including HUD staff.
Providing technical assistance and consulting services for PHAs across the country, Mr. Caltabiano specializes in policy and procedure development, eligibility, family self-sufficiency, rent calculation, occupancy, rent reasonableness, Section 8 management, SEMAP, Section 8 and public housing customer service, interviewing techniques, and fraud control.
Prior to joining NMA, Mr. Caltabiano served as director of investigations and HCV administrator for the Mississippi Regional Housing Authority, where he identified $1.1 million in misreported income and non-compliance and developed policies and procedures that were ultimately adopted by HUD.
Mr. Caltabiano holds a B.A. and M.A. in psychology from the University of South Carolina. In addition to his educational achievements, he designed a program for verification of tenant income that received a National HUD Award. |
Sammie Szabo
Trainer / Consultant |
Sammie Szabo joined Nan McKay & Associates in January 2009 as both a contract trainer and consultant after retiring from a 36-year career in the public housing industry. Ms. Szabo served as the Executive Director of a medium sized PHA administering public housing, capital funds, FSS, resident initiatives as well as a certificate and housing voucher programs. Ms. Szabo served as the housing authority's elected PHAS hearing representative for the HUD LA Field Office, as well as the board of directors of several affordable housing organizations. |
Alison Bell
Consultant |
Alison Bell joined Nan McKay and Associates in 2008 as a Consultant with a focus on project management, policy and procedure development, Moving-to-Work agencies, technology procurement, and streamlined business process implementation. Ms. Bell has experience with the Housing Choice Voucher, Public Housing, and Section 8 New Construction programs.
As a Consultant with NMA, Alison played a leading role as part of a management transition team in organizing and coordinating the successful start-up of the outsourced administration of a large Housing Choice Voucher program. She continues to provide ongoing technical support to Moving-to-Work agencies and assistance to Public Housing Authorities with their information technology procurement projects.
Prior to working with NMA, Alison worked for the Council of Large Public Housing Authorities, the Atlanta Housing Authority, and the State of Georgia Governor’s Office of Planning and Budget as a Policy Analyst. Ms. Bell earned a Master of Arts in Public Policy from Johns Hopkins University and a Bachelor of Arts from the University of Alabama. |
Andrew Denicola
Consultant |
Andrew Denicola joined the Nan McKay and Associates team in 2009 as a consultant with a focus on project management, quality control, staff augmentation and training, document management and direct Housing Choice Voucher program administration. In his time at NMA, Mr. Denicola has assisted large HCV programs with the development and implementation of comprehensive quality control protocols. Andrew also assists with the ongoing development of streamlined policy and procedure for multiple PHAs.
Mr. Denicola's background includes experience in public housing, HCV, and the Disaster Housing Recovery Program (DHAP), as well a large records management firm in Atlanta, where he managed policies, procedures, and the design of integrated computer systems.
In his current role as strategic sales and business development manager, Mr. Denicola provides a knowledgeable liaison to the assisted housing industry. |
Nathan Paufve
Consultant |
Nathan Paufve has been working in the affordable housing industry since 2004. He has extensive operational experience in the HCV program, in particular with the Chicago Housing Authority. Since January 2011 he has overseen a team of seven housing specialists who have a caseload of 1,500 participants in the FSS program, 300 in homeownership, and 750 Moving-to-Work participants. He is regularly involved in working alongside Nan McKay & Associates executive management, focusing on creating efficiencies in the HCV program and offering high-quality customer service. Prior to joining NMA, Nathan worked in many capacities at the Chicago Housing Authority, including new admissions where he was responsible for voucher utilization. He also served as an Internal Auditor for PBCA operations in multiple states nationwide. Nathan’s experience has also included developing OIG responses, overseeing a document management team, and strategic planning related to Mod-Rehab, Project-Based and HCV programs in Chicago. Nathan also has worked with nonprofit organizations and provided policy research on affordable housing programs. Nathan received his BA, Sociology: Urban Studies and Policy from North Central College (Naperville, IL), and his Master’s in Public Policy from the University of Chicago, Irving B. Harris Graduate School of Public Policy Studies.
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