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Public Housing Management


PURPOSE: The Public Housing Management Training provides an overview of the HUD regulations and requirements needed to manage and improve your public housing program and each of your projects. You will learn to effectively manage your project’s budget by understanding the budget’s key components, fees paid by your project, the collection of receivables, and vacancy reduction. In addition, PHM teaches you best practices in nondiscrimination, enforcement of the lease and community service, and supervising techniques. You will also learn to increase your agency’s performance by understanding Public Housing Assessment System (PHAS) performance measures and how to assess them, while gaining the additional skills, responsibility, and accountability you need under HUD’s new asset management model. A Public Housing Management Certification Exam is also available.

LEARNING OBJECTIVES: Upon completion of the Public Housing Management Training, you should be able to:
  • Demonstrate knowledge of basic public housing program information.
  • Apply HUD requirements regarding fair housing to public housing program operations using case studies and discussion.
  • Recognize the factors of eligibility and how they affect families when they apply to the PHA.
  • Discuss tenant selection as it applies to application and removal from the waiting list.
  • Calculate rent in accordance with 24 CFR and individual PHA policy.
  • Understand the leasing process from orientation to move-in.
  • Discuss the occupancy cycle as it relates to public housing.
  • Identify resident relation strategies to encourage self-sufficiency.
  • Understand key elements of managing the project's budget.
  • Recognize the key components of property management in a public housing setting.
  • Discuss the role of the Public Housing Assessment System (PHAS) as a management tool and as a HUD monitoring system.
  • Identify the key elements of managing staff.

SEMINAR #: 101-004
AGENDA: View the agenda 
MATERIALS: Public Housing Management Workbook, Public Housing Management Master Book, 50058 forms, NMA pen, pencil, calculator, and bag
METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, class materials (workbook, course book or master book), brainstorming, and Q & A.
LENGTH: Five days
AUDIENCE: Asset managers, property managers, occupancy specialists, and public housing supervisors
EXAM: The PHM certification exam is available for $150. Select the exam during checkout or click here to view a list of certification exams available.
CREDITS: CPE units w/ exam= 39 CEU units w/ exam = 3.2
No prerequisites or advanced preparation required for this course
REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below.


PRODUCT More Info
Public Housing Management - June 11-15 - Wisconsin Dells, WI More Information
Public Housing Management - June 25-29 - Tunica, MS More Information
Public Housing Management - August 13-17 - Jacksonville, FL* More Information
Public Housing Management - September 10-14 - Miami Beach North, FL More Information