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Public Housing Management (PHM)

PURPOSE: The Public Housing Management (PHM) Training provides an overview of the HUD regulations and requirements needed to manage and improve your public housing program and each of your projects. You will learn to effectively manage your project’s budget by understanding the budget’s key components, fees paid by your project, the collection of receivables, and vacancy reduction. In addition, PHM teaches you best practices in nondiscrimination, enforcement of the lease and community service, and supervising techniques. You will also learn to increase your agency’s performance by understanding Public Housing Assessment System (PHAS) performance measures and how to assess them, while gaining the additional skills, responsibility, and accountability you need under HUD’s new asset management model. A Public Housing Management Certification Exam is also available. This seminar has been fully updated to include information on PIH 2013-03, VAWA 2013, Notice FHEO 2013-1 on service animals and assistance animals, and the final capital fund rule. This class is updated for the new flat rent requirements. 

All students will also receive a free Earned Income Disallowance Kit (EID) Kit. The kit will provide your staff with simplified methods to accurately qualify families for the EID, calculate the exclusion amount correctly, and track throughout the up to 48 month qualifying period.

LEARNING OUTCOMES: Upon completion of Public Housing Management, you should be able to explain and apply HUD regulations and guidance in order to gain the skills needed to effectively manage public housing projects.

Day One
  • Describe the key components of project-based management (PBM)
  • Define the roles, relationships and functions of the Board of Commissioners, management, and staff in a public housing authority (PHA)
  • Recognize key civil rights and fair housing obligations of PHAs
  • Analyze proper policies and practices related to reasonable accommodation

Day Two

  • Identify basic program eligibility factors
  • Describe policies and procedures for creating and maintaining waiting lists
  • Recognize the importance, functions, and requirements of screening for suitability
  • Calculate correct annual income under various scenarios
Day Three
  • Calculate adjusted income, total tenant payment, tenant rent, and utility reimbursement payments
  • Recognize the minimum HUD requirements for the public housing lease
  • Identify the HUD requirements and PHA policy options pertaining to interim reexaminations
  • Identify PHA grounds for termination of tenancy, including provisions for drug-related and other criminal activity and noncompliance with community service requirements

Day Four

  • Design a practical and effective community service program
  • Recognize how to develop an overall budgeting process and monitor actual-to-budget performance
  • Identify the three categories of maintenance required in public housing and evaluate and prioritize maintenance needs based on these categories
  • Apply a system of inventory control, including recording and monitoring expendable and nonexpendable inventory
Day Five
  • Recognize key elements of the capital fund
  • List key components of a risk management assessment
  • Apply the principles of supervision to increase skills in motivation, delegation, and coaching
Identify the Public Housing Assessment System (PHAS) indicators and documentation requirements

    Here's what  participants of the course had to say:

    "I rate Terry's presentation and interpersonal skills as A+. The learning experience with Terry far exceeded any conference I have attended. I would recommend the course to any commissioner who wants to understand and appreciate the work that goes on at an authority and suggest they attend at least the first two days."

    "I highly recommend Nan McKay. I really enjoyed the instructor. Very knowledgeable!"

    SEMINAR #: 101-004
    AGENDA: View the agenda 
    MATERIALS: Public Housing Management Workbook, Public Housing Management Master Book, 50058 forms, NMA pen, pencil, calculator, and bag
    METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, class materials (workbook, course book or master book), brainstorming, and Q & A.
    Basic program level. Prerequisites: None. Advanced Preparation: None
    LENGTH: Five days
    AUDIENCE: Asset managers, property managers, occupancy specialists, and public housing supervisors
    EXAM: The PHM certification exam is available for $150. Select the exam during checkout or click here to view a list of certification exams available.
    CREDITS: CPE units w/ exam= 39 CEU units w/ exam = 3.2
    No prerequisites or advanced preparation required for this course
    REGISTER: Fill out the PDF registration form and fax to 619.258.5791. Or select the seminar you'd like to attend from the list of locations and dates below.

    PRODUCT More Info
    Public Housing Management - July 20-24 - Macon, GA* More Information
    Public Housing Management - July 27-31 - Chicago, IL* More Information
    Public Housing Management - October 19-23 - Hartford, CT* More Information