Featured Seminars
Hearing Officer Workshop

This two-day seminar is essential for hearing officers, members of hearing panels, managers who represent the PHA in hearings, and policy analysts. The seminar is packed with information, covering all aspects of public housing and Housing Choice Voucher hearings. After getting grounded in the regulations, participants will then examine the PHA policies and grievance procedures that determine how regulations are implemented at the PHA. The seminar will walk participants through coordinating and conducting orderly and fact-based hearings. Commonly heard issues, working with advocacy groups, the 504 coordinator and reasonable accommodation issues will be addressed. This seminar comes with hands-on practice, where in small groups and individually, participants will read cases and make decisions, citing appropriate regulations and PHA policies. The seminar comes complete with an optional certification examination.

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Rent Calc II: Hands-On Workshop

Knowing how to determine and calculate income correctly the first time contributes to ensuring that at least 98% of your reexams are done on time. Make sure your staff is applying what they’ve learned! In HCV, your SEMAP scores are at stake. In public housing, the financial health of your projects is at stake.

This brand new, hands-on workshop is designed to address the needs of already-proficient specialists who conduct and supervisors who oversee reexams. We focus on common errors by delving into learning activities and case studies that apply critical rent calculation skills on a practical level.

This workshop will help specialists, supervisors and file reviewers to not only check files more efficiently but also more effectively mentor new staff. The workshop will utilize NMA’s online QC App to provide a systemic way to check files and track staff performance.

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